All purchases are covered by our Buyer Protection Guarantee.
In the unlikely event that you receive an item that is significantly not as described or that has been damaged in transit, we will fix the issue and ensure you're satisfied with the resolution.
Your purchase is eligible for buyer protection if:
- You reported the issue within 7 calendar days of delivery date.
- The item was significantly not as described, damaged in transit or never arrived.
- The order was placed online through our Web site.
Your purchase is not eligible for buyer protection if:
- you are returning an accurately described item.
- you elected to arrange your own shipping or pick the item up in person
